CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our
Hybrid Work Model
.
Job Description
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️ ️ PLEASE READ BEFORE APPLYING ️ ️- You have fluent level of English and Dutch.
- Please submit your CV in English.
WHY TO WORK IN CHEP
CHEP is an industry leader in providing sustainable supply chain solutions. Our blue pallets are the invisible backbone of the global supply chain. But rest assured, once you spot them, you'll see them everywhere.
At CHEP, we see it as our mission to work with our customers to make logistics chains more efficient and sustainable. That's why we don't sell pallets, but let companies share and reuse them, also known as pallet pooling.
As a result, together with our customers, we use fewer natural resources, produce fewer CO2 emissions and waste, and save costs. Blue is the new green.
Our employees carry sustainability as a core value, it is in our DNA.
** YOUR MISSION **
As a Customer Service Advisor:
- You are the first point of contact for our B2B customers and play an important role in their experience with our products and services.
- You become an expert in handling customer inquiries. You determine what actions are needed and correctly estimate the direct and indirect consequences of your actions. In doing so, you always keep an eye on speed and quality.
- You gather as much knowledge as possible of almost all aspects of the CHEP business, enabling you to work out interesting cases and find a perfect solution for the customer.
- You question certain internal processes and look for a more efficient way of working in order to support internal and external customers even better.
- You are jointly responsible for Contract Management: you are able to draw up contracts, send them out and ensure that they are signed and returned. You take care of the creation of new customers and the corresponding administrative set-up in our systems.
** YOUR PROFILE **
- Administratively strong and accurate.
- You communicate fluently with different clients and teams and are a flexible team player.
- You are stress resistant, results-oriented and a real go-getter.
- You can quickly switch between very different customer requests.
- You are Dutch-speaking and have a good (oral and written) knowledge of French and English.
- You can work autonomously and separate main issues from side issues.
- You work systematically with your goals always in mind.
- You have a bachelor degree or equivalent through experience.
- You have a good knowledge of Excel, knowledge of SAP is a plus.
We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.
Preferred Education
Bachelors
Preferred Level of Work Experience
1 - 3 years
We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.
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